What to Expect During an AC Repair Appointment

So, all of a sudden your air conditioning system needs repair at your Columbus home and you have no idea what to expect. It’s nerve-wracking enough to allow an A/C system repair technician into your home, but then to not know what exactly they’re going to do tends to add even more unnecessary stress. But fear not! Stevenson Service Experts is here to fill you in on the standard AC repair process so you will be prepared when an expert AC service technician needs to pay you a visit. 

AC Repair Starts Simple 

When the service tech arrives to your home, the first thing they will most likely do is request to see your thermostat. It might sound silly, but they need to inspect it to confirm that it’s not simply a thermostat settings problem. The technician will verify the thermostat is switched to cool and then decrease the temperature to see if that will start up the AC. A flawed or improperly connected wire could be the culprit that’s standing in the way of you and a comfortable home. 

If there is still an issue, the technician may need to look at your circuit breaker box. They will probably set the circuit switches to off and then back to on to see if that resolves the issue with your air conditioning system. 

Getting to the nitty-gritty of AC Repair 

The technician will then likely ask to see the air conditioner. Same as a doctor, the service tech will start their trial and error testing process. There are multiple factors that could be the reason for an A/C system that isn’t functioning properly, and it’s up the repairman to look into all the possible sources starting from the most usual issues to the least. The diagnostic process could take anywhere from five minutes to an hour, possibly longer. 

During the AC diagnosis, they will probably check the air filter to confirm it’s not blocked or needs to be replaced. They will examine the air conditioner’s refrigerant levels, confirm the air condenser fan is spinning properly, verify that the size of your air conditioning system is appropriate for the size of your residence, and examine the electronics, safety controls, and wiring. 

Once the air conditioning service tech has discovered the trouble, he should explain all your choices to you. The conversation will typically start with the repairman explaining what the trouble is, what part (if any) went out, how or why it failed, and what that part does for your air conditioning system operate}. 

The service tech will then go into your choices, which will entail replacing the part and resolving the problem, but might also entail upgrading parts of the air conditioner, the AC itself, or your whole heating and cooling system. In some cases, it may make more sense to invest in a whole new heating and AC system, particularly if the air conditioner is past its prime, or susceptible to breaking down again and end up costing you more for air conditioning repairs by the time it’s all said and done. The technician will explain how much time, effort, and cost it will take to resolve the trouble. 

The repairman might at this point explain what could have avoided the problem or part failure and how to prevent a future issue. This usually includes seasonal maintenance, which not only helps avoid an AC breakdown, but in most situations also keeps your air conditioning warranty valid. Most expert AC repair businesses will offer a yearly maintenance plan so you don’t have to think about making future HVAC tune-up appointments for your systems. 

At the end, they will discuss the process for repairing the failed part or fixing the problem. If you elect that AC repair is better for you than investing in an AC system upgrade, the service tech will order any parts required and schedule your new appointment to repair your A/C system. Or, if the necessary part is already obtainable on their vehicle, they will begin the air conditioning repair work with your approval. 

Keep in mind that throughout Columbus you’re in good hands with Stevenson Service Experts. Our repairmen are ACE-certified and have undergone extensive background checks so you can feel comfortable with the men and women we send into your home. If you ever come across any questions about your AC or what to expect with your AC repair, give us a call day or night at 614-334-3192 and we’ll be happy to discuss the process. 

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