What to Expect During an AC Repair Appointment

June 25, 2016

So, suddenly your A/C needs repair at your Mobile home and you don’t know what that entails. It’s stressful enough to welcome an AC repairman into your home, but then to not know what exactly they’re going to do can add another level of anxiety. No worries! Climate Control Service Experts Heating & Air Conditioning is here to update you on the general air conditioner repair process so you canyou will be informed when an expert AC service technician needs to visit your home.

It Starts Simple

When the repairman arrives, the first thing they should do is ask to see the thermostat. It might seem silly, but they need to take a look at it to confirm that it’s not merely a thermostat settings error. The repairman will confirm the thermostat is programmed to cool and then reduce the temperature to see if that will start up the air conditioning system. A defective or incorrectly connected wire could be the culprit that’s keeping you from a comfortable home.

If this doesn’t resolve the trouble, the technician may request to see your circuit breaker box. They will probably switch the circuit switches to off and then back to on to see if that resolves the issue with your air conditioning system.

Getting to the nitty-gritty

The technician will then likely request to see the A/C. Similar to a doctor, the repairman will begin their trial and error discovery process. There are many variables that could be the culprit of an A/C system that isn’t running properly, and it’s up the technician to evaluate all the possible causes starting from the most common issues to the least. The diagnostic process could take anywhere from 5 to 60 minutes or more.

During the air conditioner diagnosis, they will probably check the air filter to verify it’s not blocked or requires replacing. They will examine the air conditioner’s refrigerant levels, make sure the air condenser fan is turning properly, verify that the size of your air conditioning system is correct for the size of your house, and examine the wiring, electronics and safety controls.

Have answers, will fix

Once the AC technician has discovered the issue, he should explain all your choices to you. The discussion will generally start with the technician explaining what the problem is, what part (if any) went out, how or why it went out, and what that part does for your air conditioning system.

The repairman will then go into your choices, which will entail replacing the part and resolving the trouble, but might also include upgrading parts of the air conditioner, the air conditioner itself, or your whole heating and AC system. In particular cases, it may make more sense to purchase a complete new heating and AC system, specifically if the A/C system is past its prime, or prone to breaking down again and end up with you spending more on air conditioning repairs by the time it’s all said and done. The technician will explain how much time, effort, and cost it will take to fix the problem.

The technician might at this point explain what could have prevented the problem or part failure and how to avoid a future problem from happening. This generally includes yearly maintenance, which not only helps stop an A/C system breakdown, but in most situations also keeps your air conditioner’s warranty valid. Most expert air conditioner repair companies will offer an annual service plan so you don’t have to worry about making future HVAC tune-up appointments for your HVAC equipment.

At the end, they will explain the process for repairing the failed part or fixing the problem. If you choose that A/C system repair is better for you than purchasing an upgraded air conditioning system, the repairman will order any parts necessary and plan your follow-up appointment to fix your AC. Or, if the necessary part is already obtainable on their truck, they will begin the AC repair work with your approval.

Keep in mind that throughout Mobile your HVAC equipment is in good hands with Climate Control Service Experts Heating & Air Conditioning. Our service techs are NATE-certified and have undergone extensive background checks so you can feel comfortable with the technicians we send into your home. If you ever come across any questions about your HVAC equipment or what to expect with your AC repair, give us a call around the clock at 251-202-7503 and we’ll be happy to walk you through the process.

Contact Us